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Terms of Service

Effective: March 2026

1. Acceptance of Terms

By accessing or using the ClassaaS platform ("Service"), operated by Tyga.Cloud Ltd (company number 14643275, registered in England and Wales), you agree to be bound by these Terms of Service ("Terms"). ClassaaS is a division of Tyga.Cloud Ltd. If you do not agree, you must not use the Service.

These Terms apply to all users of the Service, including course creators ("Creators"), students ("Students"), organisation administrators, team members, and any person granted access to a ClassaaS account.

2. Description of Service

ClassaaS is a cloud-based e-learning and training platform that enables Creators to build, sell, and deliver online courses, and enables Students to enrol, learn, and earn certificates. Features include, but are not limited to:

  • Course creation with video, text, quizzes, and downloadable resources
  • Student enrollment, progress tracking, and completion certificates
  • Built-in live video conferencing for classes and coaching sessions
  • Scheduling and booking with Google Calendar and Outlook integration
  • Live chat and support ticket management
  • Payment processing via Stripe Connect (Direct Charges)
  • Email marketing campaigns and student segmentation
  • White-label branding and custom CSS/HTML customisation
  • SSO/SAML authentication for enterprise organisations
  • Developer API with 100+ REST endpoints
  • Analytics, reporting, and revenue forecasting

We may add, modify, or discontinue features at any time with reasonable notice.

3. Account Registration & Security

To use ClassaaS you must create an account with accurate, current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You must notify us immediately at dpo@tyga.cloud if you suspect unauthorised access to your account.

4. Creator Accounts & Course Sales

Creators may publish and sell courses on ClassaaS. To sell paid courses, Creators must complete Stripe Connect onboarding and maintain an active Stripe Express account. Course payments are processed as Direct Charges on the Creator's connected Stripe account — ClassaaS does not take any platform fee on course sales. Only Stripe's standard processing fees (currently 2.9% + 30p per transaction) apply.

Creators are solely responsible for:

  • The accuracy, legality, and quality of their course content
  • Compliance with intellectual property laws and licensing requirements
  • Tax reporting obligations on income received through Stripe
  • Responding to student enquiries and support requests related to their courses
  • Issuing refunds where appropriate (refunds are processed on the Creator's Stripe account)

Tyga.Cloud Ltd does not guarantee any sales volume or revenue for Creators.

5. Student Accounts & Enrollment

Students may browse the course catalogue without an account. To enrol in courses, track progress, and earn certificates, Students must create an account. Enrollment in free courses is instant. Paid course enrollment requires successful payment processing via Stripe.

Students acknowledge that:

  • Course content is provided by third-party Creators, not by Tyga.Cloud Ltd
  • Completion certificates are issued by the platform on behalf of the Creator and do not constitute accredited qualifications unless explicitly stated
  • Refund requests for paid courses should be directed to the course Creator

6. Subscription Plans & Billing

ClassaaS offers subscription plans for Creators, billed on a monthly or annual basis. Plan details and pricing are displayed on our website. By subscribing, you authorise us to charge the applicable fees to your chosen payment method.

All fees are exclusive of VAT and applicable taxes unless stated otherwise. Subscription fees are non-refundable except where required by law or as described in our refund policy.

7. Free Trial

We may offer a 14-day free trial period. At the end of the trial, your account will require a paid subscription to continue using premium features. We will notify you before your trial expires. No credit card is required to start a trial.

8. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorised access to any part of the Service or its infrastructure
  • Use the Service to transmit spam, phishing attempts, or unsolicited communications
  • Publish course content that infringes third-party intellectual property rights
  • Publish course content that is misleading, fraudulent, defamatory, or harmful
  • Use the email marketing features to send unsolicited bulk email to non-opted-in recipients
  • Resell, sublicense, or redistribute the Service without our prior written consent
  • Reverse-engineer, decompile, or disassemble any part of the Service
  • Inject malicious code via the custom CSS/HTML editor

We reserve the right to remove any course content that violates these Terms and to suspend or terminate accounts that engage in prohibited activities.

9. Intellectual Property

All platform content, design, code, trademarks, and intellectual property associated with the ClassaaS platform are owned by Tyga.Cloud Ltd or its licensors.

Creators retain full ownership of the course content they upload to the Service, including videos, text, images, quizzes, and downloadable resources. By publishing content on ClassaaS, Creators grant Tyga.Cloud Ltd a limited, non-exclusive licence to host, display, and distribute that content solely for the purpose of delivering the Service to enrolled Students.

Students may not reproduce, redistribute, or resell any course content without the Creator's explicit written permission.

10. Data Handling

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data. By using ClassaaS, you consent to our data practices as described therein.

11. Third-Party Services

ClassaaS integrates with third-party services to provide functionality. These include:

  • Stripe / Stripe Connect — payment processing and Creator payouts
  • tygaemail (Tyga.Cloud SMTP relay) — transactional and marketing email delivery
  • Google Calendar / Microsoft Outlook — calendar synchronisation
  • Amazon S3 / CloudFront — video and file hosting
  • SAML Identity Providers (Okta, Azure AD, Auth0, etc.) — single sign-on

Your use of these integrations is subject to the respective third party's own terms and privacy policies. Tyga.Cloud Ltd is not responsible for the practices or availability of third-party services.

12. Service Availability & SLA

We strive to maintain high availability but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where practicable. Enterprise plan customers may be eligible for a Service Level Agreement (SLA) with uptime guarantees as specified in their contract.

We shall not be liable for any downtime, data loss, or service disruption caused by factors beyond our reasonable control.

13. Limitation of Liability

To the maximum extent permitted by law, Tyga.Cloud Ltd's total aggregate liability to you for any claims arising out of or relating to the Service shall not exceed the total fees you have paid to us in the twelve (12) months immediately preceding the event giving rise to the claim.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

Tyga.Cloud Ltd is not liable for any course content published by Creators, nor for any losses incurred by Students as a result of enrolling in or completing a course.

14. Indemnification

You agree to indemnify and hold harmless Tyga.Cloud Ltd, its directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, your course content (if you are a Creator), or your breach of these Terms.

15. Termination

You may cancel your account at any time through the application settings. We may suspend or terminate your access if you breach these Terms, fail to pay applicable fees, or if we are required to do so by law.

Upon termination:

  • Creators may request an export of their course content and student data within 30 days
  • Students will lose access to enrolled courses unless the Creator has made arrangements for continued access
  • After 30 days, we may delete your data in accordance with our Privacy Policy

16. Changes to Terms

We may update these Terms from time to time. Material changes will be notified via email or in-app notification at least 30 days before taking effect. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

17. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Contact

If you have questions about these Terms, please contact us:

Tyga.Cloud Ltd
Ground Floor, Unit 2 Mallard Court, Mallard Way
Crewe Business Park, Crewe, Cheshire, CW1 6ZQ
Email: dpo@tyga.cloud

ClassaaS

The all-in-one platform for training businesses. Courses, video, scheduling, support, and payments — without the duct tape.

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© 2026 Tyga.Cloud Ltd. ClassaaS is a division of Tyga.Cloud Ltd. All rights reserved. Part of the Tyga family alongside tyga.games (games division & accreditation programme).

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