Event Management

Event management is at the heart of ClassaaS.com. This comprehensive guide will help you create, customize, and optimize your scheduling events to meet your specific needs and provide the best experience for your attendees.

Event types and settings

Event types define the different kinds of meetings people can book with you. Each event type has its own settings, availability, and customization options.

Creating event types

You can create multiple event types for different purposes:

One-on-One Meetings

Perfect for consultations, sales calls, interviews, or personal meetings with individual attendees.

Group Events

Webinars, workshops, or team meetings where multiple people can book the same time slot.

Round Robin

Distribute meetings evenly among team members based on availability and workload.

Collective Events

Meetings that require all specified team members to be available at the same time.

Basic event settings

Setting Description Options
Event Name The title that appears on your booking page Custom text (e.g., "30-min Consultation")
Duration How long the meeting will last 15, 30, 45, 60, 90, 120 minutes or custom
Location Where the meeting will take place Video call, Phone, In-person, or custom
Description Details about what the meeting covers Rich text with formatting options
Color Visual identifier for your calendar Color picker with preset options

Setting availability

Your availability settings determine when people can book meetings with you. ClassaaS.com offers flexible options to match your schedule.

Weekly hours

Set your general availability for each day of the week:

  • Available days - Choose which days you accept bookings
  • Time ranges - Set start and end times for each day
  • Multiple time blocks - Add breaks or split your day into segments
  • Time zone handling - Automatically adjust for attendee time zones

Date-specific overrides

Override your regular schedule for specific dates:

  • Block dates - Mark days as unavailable (holidays, vacation)
  • Custom hours - Set different hours for specific dates
  • Special availability - Add extra availability for high-demand periods

Pro Tip

Use date overrides to block out vacation time, holidays, or add special availability for product launches or busy seasons.

Buffer times and limits

Buffer times and booking limits help you manage your schedule more effectively and prevent burnout.

Buffer times

Buffer Type Purpose Recommended Time
Before Event Preparation time before meetings 5-15 minutes
After Event Wrap-up and transition time 5-15 minutes
Minimum Notice How far in advance people must book 2-24 hours
Maximum Notice How far in advance people can book 30-365 days

Booking limits

Control how many meetings you accept to maintain work-life balance:

  • Daily limits - Maximum meetings per day
  • Weekly limits - Maximum meetings per week
  • Monthly limits - Maximum meetings per month
  • Rolling limits - Limits based on rolling time periods

Custom questions

Gather important information from attendees before meetings to be better prepared and provide more value.

Question types

Text Input

Short answers like names, company, or brief descriptions.

Long Text

Detailed responses for project descriptions or specific needs.

Multiple Choice

Select from predefined options like service types or preferences.

Checkboxes

Multiple selections for topics of interest or requirements.

Phone Number

Collect contact information with automatic formatting.

Website URL

Gather website links for review before meetings.

Question best practices

  • Keep it relevant - Only ask questions that help you prepare
  • Make required fields clear - Mark essential questions as required
  • Provide context - Explain why you're asking each question
  • Limit the number - Too many questions can deter bookings
  • Use conditional logic - Show follow-up questions based on previous answers

Advanced settings

Fine-tune your events with advanced options for specific use cases and requirements.

Booking confirmation

  • Instant confirmation - Bookings are confirmed immediately
  • Manual approval - Review and approve each booking
  • Payment required - Require payment before confirmation

Attendee management

  • Maximum attendees - Limit group event size
  • Minimum attendees - Require minimum bookings to proceed
  • Waitlist - Allow people to join a waitlist when full
  • Guest information - Collect details about additional attendees

Notifications and reminders

  • Email confirmations - Customize confirmation messages
  • Reminder timing - Set when reminders are sent
  • SMS notifications - Send text message reminders
  • Calendar invites - Automatically send calendar invitations

Integration settings

  • Video conferencing - Auto-generate meeting links
  • CRM sync - Create contacts and deals automatically
  • Payment processing - Collect payments for paid consultations
  • Webhooks - Send data to external systems

Advanced Tip

Use webhooks to integrate with custom systems or trigger automated workflows in tools like Zapier when bookings are made, cancelled, or completed.

Event analytics

Track the performance of your events:

  • Booking rates - How many visitors actually book
  • Popular time slots - When people prefer to meet
  • No-show rates - Track attendance patterns
  • Revenue tracking - Monitor income from paid events
  • Source attribution - See where bookings come from