Accessibility Statement
Last Updated: January 25, 2025
Committed to inclusive education for everyone
Our Commitment to Accessibility
At ClassaaS, we are committed to ensuring that our e-learning platform is accessible to everyone, including learners with disabilities. We believe that education should be inclusive and available to all individuals, regardless of their abilities or the assistive technologies they use.
This accessibility statement outlines our ongoing efforts to improve the accessibility of our educational services and provides information about the accessibility features we have implemented. We are continuously working to enhance the learning experience for all our users and welcome feedback on how we can improve.
Table of Contents
Navigate through our comprehensive accessibility statement
Accessibility Standards & Features
Our commitment to WCAG 2.1 Level AA compliance and comprehensive accessibility features
WCAG 2.1 Level AA
We follow the internationally recognized Web Content Accessibility Guidelines to ensure our platform meets accessibility standards and provides inclusive educational experiences.
- Perceivable educational content for all learners
- Operable learning interface components
- Understandable course information and UI
- Robust content for assistive technologies
Keyboard Navigation
Full keyboard navigation support with logical tab order, visible focus indicators, and keyboard shortcuts for common learning actions throughout the platform.
- Complete keyboard accessibility
- Logical tab order navigation
- Visible focus indicators
- Learning shortcuts for efficiency
Visual Accessibility
High contrast color schemes, scalable text and interface elements, alternative text for educational images, and clear visual hierarchy for better learning.
- High contrast color schemes
- Scalable text up to 200%
- Alternative text for educational images
- Clear learning hierarchy
Audio & Hearing Accessibility
Comprehensive features for learners who are deaf or hard of hearing, including captions for educational videos, transcripts, and visual notifications.
- Video captions for all course content
- Audio transcripts for lectures
- Visual learning notifications
- Hearing aid compatibility
Screen Reader Support
Compatible with popular screen reading software including JAWS, NVDA, VoiceOver, and TalkBack with semantic HTML and ARIA labels for educational content.
- JAWS, NVDA, VoiceOver support
- Semantic HTML markup
- ARIA labels and descriptions
- Live regions for course progress
Mobile Learning Accessibility
iOS and Android accessibility features including VoiceOver, TalkBack, Dynamic Type, Voice Control, and Switch Control support for mobile learning.
- VoiceOver and TalkBack support
- Dynamic Type and text scaling
- Voice Control compatibility
- Switch Control support
Course Content Accessibility
Specialized accessibility features for educational content and online learning
Video Captions & Transcripts
Comprehensive captions for all educational videos with downloadable transcripts and multi-language support for inclusive learning.
- Captions for all video content
- Downloadable course transcripts
- Multi-language caption support
- Customizable caption appearance
- Searchable transcript content
Alternative Content Formats
Multiple formats for learning materials including audio versions, large print options, and simplified layouts for different learning needs.
- Audio versions of text content
- Large print and high contrast modes
- Simplified layout options
- Downloadable course materials
Flexible Learning Options
Self-paced learning with extended time options, pause and resume functionality, and progress tracking for learners with different needs.
- Self-paced course progression
- Extended time for assessments
- Pause and resume functionality
- Progress tracking and bookmarking
Learning Platform Keyboard Shortcuts
Essential keyboard shortcuts for efficient navigation and learning control
Basic Navigation
Tab / Shift + Tab - Navigate forward/backward
Enter / Space - Activate buttons and controls
Esc - Close dialogs and menus
Video Learning Controls
Space - Play/pause video content
Left/Right Arrow - Skip back/forward 10 seconds
C - Toggle captions on/off
Course Navigation
N - Next lesson/module
P - Previous lesson/module
M - Mark lesson as complete
Ongoing Efforts & Support
We continuously work to improve accessibility and welcome your feedback to make our learning platform better for everyone.
Learner Testing & Feedback
Regular testing with learners who have disabilities and continuous feedback collection from the accessibility community.
• Regular accessibility audits
• User testing with assistive technologies
• Collaboration with educational advocacy groups
Technical Improvements
Automated accessibility testing in development and regular updates to meet evolving educational accessibility standards.
• Automated accessibility testing integration
• Code reviews with accessibility focus
• Educational standards compliance updates
Learning Accessibility Support
Dedicated accessibility support team with priority handling for accessibility-related learning issues.
• 24-hour response for urgent learning issues
• Alternative format course materials
• Assistive technology setup help
Known Limitations & Contact
Current limitations we're addressing and how to reach our accessibility team
Known Limitations
While we strive for full accessibility, we acknowledge some current limitations: third-party educational content may not fully support all accessibility features, automatically generated captions may have accuracy limitations with technical terminology, complex interactive learning modules may require additional screen reader support, and some legacy course content may not support all accessibility features. We are actively working to address these limitations.
Contact Our Accessibility Team
For questions, feedback, or support related to accessibility, contact our dedicated team at accessibility@classaas.com or support@classaas.com. We also provide phone support at +1-800-CLASSAAS (TTY available), live chat support accessible via keyboard navigation, video relay service (VRS) support, and text messaging support for urgent issues. We respond to accessibility inquiries within 2 business days.
Help Us Improve Learning Accessibility
Your feedback helps us identify areas for improvement and prioritize accessibility enhancements. Contact our accessibility team today.
Contact Accessibility Team